Before
AfterNavien Tankless
Short Pump · 23233
Tank-to-tankless conversion. Wall-mounted, gas line upsized, endless hot water.
RVA onlyTake $75 off your same-day Richmond repair · Use code HOT75→ Dial (804) 434-0263
Richmond water heater techs available right now
Licensed & Insured$0 Callout Fee Hot Water Today
Just booked
Live now · Techs on the road across the 804
Cold shower?
Hot by tonight.
We're the local crew Richmond neighbors call when the tank quits — gas, electric, hybrid, tankless. You get a licensed RVA plumber on the phone (never a script-reading dispatcher), a real ETA, and hot water back the same day from the Fan to Short Pump.
- Most calls resolved before dinner
- Ignitors, thermocouples, elements & gas valves in-truck
- Emergency shut-off + leak triage on the phone
- Navien / Rinnai / Rheem tankless error codes
4.9· 327+ Richmond reviews
Licensed & Insured
Need a brand-new water heater instead? See installation pricing →
Slots open across RVA today
Get a real ETA in 60 seconds
Tell us the address and the symptom — a licensed Richmond plumber calls right back.
60 min
Avg. arrival
$0
Callout
2 yr
Labor warranty
60min
Avg arrival in RVA
4,200+
Same-day repairs
4.9★
327+ Google reviews
24/7
Real plumbers on call
What we fix in Richmond homes
Recognize the symptom?
We've fixed it this week.
Nothing but cold
Dead tank, blown thermocouple, tripped high-limit, or a gas valve that quit overnight. Diagnosed with a meter, fixed on the first visit — from Church Hill to Chesterfield.
Send a Richmond tech
Water on the floor
T&P weeping, drain valve dripping, or a rusted-through tank. We stop the leak today — repair when we can, same-day replacement when we can't.
Send a Richmond tech
Runs cold halfway through
Broken dip tube, silted-in bottom, or a lower element that's coasting. We drain, test amperage, and restore full-tank capacity the same visit.
Send a Richmond tech
Pilot or ignition trouble
Standing pilot won't hold, electronic ignitor clicks with no flame, or the breaker trips the second it heats. Common Richmond fix — usually under $300.
Send a Richmond tech
Tankless throwing codes
Navien 003/016, Rinnai 11/12, Rheem C7, Noritz 90-series — read live off the unit, scaled or repaired same-day with parts on the truck.
Send a Richmond tech
Rumbling, popping, brown water
Hard James River water leaves scale fast. We flush, test the anode, and tell you honestly whether it's another 5 years or time to replace.
Send a Richmond tech
Our Richmond process
From cold tap to hot shower — in four moves
Straight-line service. No dispatch queue, no "we'll call you back," no vague windows.
01
Dial or text
A working Richmond plumber (not a receptionist) picks up. We often diagnose over the phone in 5 minutes.
02
Truck rolling
A stocked van heads your way — typical arrival in Richmond, Henrico or Chesterfield is 60–90 minutes.
03
Written flat price
You see the part, the labor, and the total before we open a toolbox. Approve it or send us home — zero pressure.
04
Hot water tonight
9 out of 10 visits leave with the shower running hot. Backed by our written 2-year workmanship warranty.
Our RVA guarantee
You shower hot
or the visit is free.
If a tech leaves a Richmond home on a same-day call without hot water restored, the diagnostic is on the house — put in writing on the invoice, every single job.
(804) 434-0263Zero to walk up
No trip charge, no callout fee, no fine print. You only pay a repair price after you approve it.
One number, up front
Flat pricing quoted before any tool moves. The clock never runs — the number never changes.
24-month workmanship
Two full years of written labor warranty on every repair. If our fix fails, we make it right on our dime.
Water on the floor?
Three moves before our van pulls up.
A ruptured tank drops 40+ gallons into a Richmond basement fast. Knock these out while we're rolling and we'll finish the rest on arrival.
- 1Close the cold-water inlet
Reach for the lever or gate valve on the cold pipe entering the top of the tank — clockwise until it stops. If it's frozen or missing, shut the main at the street meter.
- 2Cut the fuel
Gas: rotate the red dial on the control valve to OFF. Electric: flip the double-pole breaker labeled 'water heater' in your panel. Prevents dry-firing a compromised tank.
- 3Bleed the pressure
Crack open a hot tap upstairs — it lets the tank depressurize and slows the drip. Grab towels or a wet-vac and stay on the line with us.
Richmond repair pricing
Flat-rate repairs.
No hourly games.
Honest Richmond, VA water heater repair pricing. Save $75 today with code HOT75.
Diagnostic + Minor Repair
from$189
Pilot light, thermocouple, igniter, anode rod, T&P valve. Most Richmond repairs fall here — done same day.
- $0 callout fee
- Same-day repair
- 2-yr labor warranty
Most common
Element / Thermostat / Valve
from$289
Upper/lower heating element, electric thermostat, or gas valve replacement. Parts in stock on the truck.
- $0 callout fee
- Same-day repair
- 2-yr labor warranty
Tankless Repair & Descale
from$349
Navien / Rinnai / Rheem tankless error-code diagnosis, descaling, flow sensor or igniter repair.
- $0 callout fee
- Same-day repair
- 2-yr labor warranty
* Final price confirmed in writing on-site before work begins. Tank looks beyond repair? See install pricing →
Repair or replace?
Don't pour money into a dying tank.
A 2-minute call usually tells us which way to go. Here's the honest rule of thumb we use on every Richmond job.
Repair makes sense if…
- Tank is under 8 years old
- Failed thermocouple, ignitor or heating element
- Pilot light won't stay lit
- Bad thermostat or upper/lower element
- Loose gas valve, T&P valve or anode rod
- Repair cost is under 40% of a new install
Replace it now if…
- Tank is 10+ years old
- Water around the base or rusty water at the tap
- Tank is corroded, bulging or leaking from the body
- Repeated repairs in the last 12 months
- Tank is undersized — running out of hot water daily
- Energy bill keeps climbing for no reason
Why RVA sticks with us
Local crew vs. franchise machine
Richmond Water Heater Pros
- The plumber turning the wrench is the one who answered your call
- Zero trip charge — always
- In-home repair completed the same visit
- We fix first; replacement is only proposed when honest
- Two-year written labor warranty on every job
- Locked-in flat pricing signed before we start
Franchise & big-box crews
- Answering service two states away routing your emergency
- $79–$149 dispatch fee before anyone looks at the tank
- Meter running by the hour with fuzzy 'diagnostic' line items
- 3–7 day scheduling windows while you boil pots on the stove
- Aggressive replace-first pitch on a $200 fixable problem
- Rotating subcontractors — nobody remembers your install
327+ RVA neighbors, all five stars
Actual Richmond addresses. Actual hot showers by dinnertime.
"Old row-house tank started weeping Sunday morning. Text at 8, plumber at the door by 10, new 40-gal running by noon. Explained everything as he went."
"Navien threw a 003 mid-shower. They walked my wife through the reset over the phone and had a real tech out first thing Monday. Descaled, tested, done — no upsell attempt at all."
"Lower element burned out overnight. Got a flat price before he opened the toolbox, and the price on the invoice matched the price on the phone. That's rare."
Real Richmond jobs — no stock photos
Before & after — real Richmond jobs
Actual before/after pairs from water heaters our team replaced across Richmond, Henrico & Chesterfield.
BeforeAfter
Before
AfterRheem Performance Electric
Glen Allen · 23060
Leaking electric tank pulled same day. New copper, expansion tank, code shutoffs.
Before
AfterA.O. Smith Signature 100
Chesterfield · 23832
Rusted gas tank swapped for new 50-gal. Clean copper, gas flex, B-vent, hot in 90 min.
Live · Recently dispatched
This week across Richmond
47 min ago
Short Pump · 23233
Pilot won't stay lit — thermocouple replaced
2 hrs ago
The Fan · 23220
Tankless descale + flow sensor repair
3 hrs ago
Midlothian · 23113
Lower element + thermostat — 40-gal electric
5 hrs ago
Glen Allen · 23060
Gas valve replacement on 50-gal Bradford White
Yesterday
Chesterfield · 23832
T&P leak — valve & expansion tank swap
Yesterday
Mechanicsville · 23111
No hot water — wiring + upper element
Service area
Same-day water heater repair
across Richmond.
Water heater repair across Richmond city, Henrico, Chesterfield, Hanover, Goochland, Powhatan and New Kent — zip codes 23220 – 23294 and 23111 – 23116.
Get hot water today Richmond
Fan District
Church Hill
Scott's Addition
Short Pump
Glen Allen
Henrico
Lakeside
Midlothian
Bon Air
Chester
Brandermill
Mechanicsville
Ashland
Hanover
Goochland
Powhatan
New Kent
Repair FAQ
Answers, fast
Still no hot water?
Stop reading. Start calling.
A licensed Richmond water heater specialist is on the other end of this line.
(804) 434-0263Tank is beyond repair? See new install pricing →