Dead tank, lukewarm shower, or the pilot won't stay lit? Text or call — a working Richmond plumber (never a script) diagnoses your unit and, on 9 out of 10 visits, walks out the door with your hot water restored today.
A real Richmond plumber will call you in minutes.
80% of Richmond no-hot-water calls are one of these five issues — and every one is a same-day fix.
Usually a failing thermocouple ($180–$320 repaired). We diagnose and replace on the first visit.
Bad element shorting to ground, failed thermostat, or wiring fault. Tested with a meter, repaired same day.
Upper or lower element burned out — usually after sediment buildup. Replaced in 60–90 minutes.
Gas valve won't open or won't hold. Replaced on-site, hot water back in 2 hours.
Navien, Rinnai or Rheem error code — flame rod, flow sensor, scale buildup. Diagnosed live on-site.
Drain, flush, and inspect. If the tank's gone, we quote replacement honestly — no upsell.
Need a full replacement instead? See installation pricing →